How to mobilise for public services when confronted by the risk of their dehumanisation
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Thursday 24th –
14:15-16:15
English, French
GA 139
Modernisation of public services means the digitalisation of services and the disappearance of contact between agents and users. This practice, introduced without a thought for those who don’t have the means of access to information technology, is bringing about a dehumanisation of public services. Under what conditions is it possible to put technology in the service of users?
Speakers
- Nicolas Galépides
- autres intervenant-e-s en attente
Organisation
- Attac France
- Convergence des services publics
- Sud PTT